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521 Third Avenue, ()(212) 679-3264
Minimum order of $10.00 is required for delivery
+ $2.00 delivery fee (more info)
Delivery estimate is 25-40 min (more info)
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Minimum order of $10.00 is required for delivery
+ $2.00 delivery fee (more info)
Delivery estimate is 25 - 40 min (more info)
Print this menu
Served all day. Served with steak fries & toast (unless noted otherwise).
Served all day. Served with butter and maple syrup.
Dressing served on the side.
Served with potato salad or cole slaw.
Choice of beef, turkey, or veggie.
Marinated chicken breast with homemade coleslaw.
Served with homemade salsa and garnished with cilantro and jalapeno peppers.
Served with garden salad or soup and steak fries or baked potato and a semolina roll.
Jackson Hole Restaurants and Catering Services, New York City was established in 1972 as an answer to the frozen hamburger patty. As the owners of Jackson Hole, we wanted to create a unique concept which included the then unheard of open kitchen so the customer could see their food being prepared.
Our goal was to use the freshest ingredients while still offering quality, quantity and affordability. It took a bit of time to get our custom ground pure beef formula perfect, but we've been using the same mouthwatering blend ever since.
Jackson Hole Restaurants and Catering Services offers the famous Bronco Chicken Sandwich, the best and biggest seven-ounce burgers, pizza burgers, appetizers, South of the Border specials, Blue Plate specials, baked potatoes, eggs and omelettes. Jackson Hole Restaurants also offer a variety of salads and sandwiches.
Jackson Hole offers the original, the best, and the legendary seven-ounce burgers. We make the best burgers in New York, if not the world. The burgers are big, fresh and have the most wonderful flavor. Jackson Hole burgers are made to order, hand scooped and steam grilled under a stainless steel cup to seal in juices and flavor. Burgers and all other dishes are made from top quality ingredients, and you can see how clean and well prepared your food is, since we cook everything right in front of you.
Whether you join us for brunch, lunch or dinner, we hope you enjoy Jackson Hole as much as we enjoy serving you.
I haven't been satisfied with the restaurants I've been trying on seamless in Midtown East/Turtle Bay neighborhood so I wanted to go with a place I know has a solid burger. I ordered a simple american cheese & bacon burger, to my disappointment, it was FREEZING cold - granted it's cold out but a better system should be developed to deliver hot food - the bun was completely soggy as were the curly fries. It looked like the burger was just thrown together in seconds, a total mess. Even weirder, the bacon was wrapped in tinfoil on the side...all I asked for on the side was the sauce, so not sure where they got that from.
So I ate half before I decided to chalk it up to a big loss...I'm still hungry, should have just had the can of progresso soup in my pantry. I'll never order from here again.
Posted a year ago by Olivia S.
This might have been my fault as I forgot to put the tip on the bill when I checked out. I was just going to pay the tip with cash but didn't make that clear on the notes or anything.
But the food got to me at least 70 minutes after I ordered when the predicted time was 20-45 minutes. The cheese burger was cold and broken. Yes, a part of the burger had fallen off to the side on the plate. It was a dry burger that was wet with the steam and hence soggy. I have never quite experienced anything like it. The steak fries were more like potatoes - the ketchup packets helped mask the taste. I have been studying all day and this midnight meal was the first thing I had eaten all day. Couldn't finish the burger or the fries (even when doused in sriracha from the fridge).
Very disappointing. Considering there are so many other diners in the area, jackson hole will not be hearing from me anytime soon.
Posted a year ago by Utkarsh P.
Worst. I ordered a quesadilla and when it arrived, it was a hard tortilla with square pieces of cheese not melted fully in the middle. Then they chopped a whole jalapeño in 4ths, and stuck that in there too. Not cooked not baked not even microwaved. I thought it was a joke.
Who cant melt shredded cheese on a tortilla?
Posted a year ago by Liza H.
When you want a burger made custom to order this is the place!! Just don't order at lunch time delivery will be at least 45 minutes or more.
Posted a year ago by BARBARA R.
Food came cold and tasted bland. They charged 5 dollars for sweet potato fries that arrived soft and steemy wet. Food was gigantic, meanwhile the apple pie ordered was ridiculously small. I've had the same bad order experience over and over again, always come back thinking it will be better every time. Will never recommend this place to anyone.
Posted 2 years ago by Sandra E.
Good not great. size of wings are very small. Not allot of bang for ur buck but there still good and they deliver fast.
Posted 2 years ago by Marcos Q.
The good thing about Jackson Hole is that the servings are always large. The downside is that the burgers are often undercooked and there have been a few mishaps with the particulars of my orders. Having said that, it's my consistent go-to when I'm craving a burger... as long as I have my microwave handy to nuke it if needed.
Posted 2 years ago by Heidi C.
Arrived on time. Great tuna roll ups. Waffles fries came hot and plenty of them. Burgers are always good. Not for the calorie conscious but when you're in the mood for comfort food this is a great delivery choice
Posted 2 years ago by stacy g.
Burger was solid- huge portion. Fries just ok
Posted 2 years ago by john s.
Revised: It's been a year and a half since the last time I ordered here so I thought I'd give it another try. My co-workers seem okay with this place. Same issue as before, I ordered my burger medium RARE and it came WELL. What's the point of asking if you aren't going to bother? Also, I order bleu cheese on my burger, and I LIKE stinky cheese but this was nasty. I had to ditch the bun and scrap off the cheese from the meat it was so disgusting. So I dropped this place from 2 to 1 star..
Previous: Food arrived hot BUT my order was WELL OVERCOOKED. I ordered medium rare and my burger was well. Not even a hint of pink. I gave them a second chance about a month later -- same thing.
Posted 2 years ago by Mick S.
I'm in love with their humongous beef burgers. They are delicious, huge, and a great deal. Fantastic restaurant!
Posted 2 years ago by Heather M.
large burgers, quick delivery, buns can get soggy sometimes, solid burger joint
Posted 2 years ago by Anton M.
Instead of guacamole they gave me a scooped out full avacado on top of the burger. Don't order from this place.
Posted 2 years ago by Jeffrey R.
Jackson Hole is definitely one of a few places I can always count on for great food. The delivery can take some time but for the most part it gets here fairly fast and when they say it will. My favorite is the Tuna Melt. I would recommend to try anything from Jackson Hole though.
Posted 2 years ago by Kyleisha J.
Posted 2 years ago by Brian S.
Came quickly and amazing food! I loved how they wrapped the fries in foil so they would not get soggy :)
Posted 2 years ago by Ashley S.
It was the worst burger I have ever had...
Posted 2 years ago by raul r.
Posted 2 years ago by Saad H.
Are you kidding me? The burger was really disgusting. I will never in my life order from this place again.first off, the burger smells very peculiar, the bun is soggy and just so you know for the price you don't even get fries with it. I had one bite and threw the rest of it away. I don't even know how they recorded this many stars, waist of money.
Posted 2 years ago by Tekeda A.
At what point will management properly train the staff to read? We have ordered from here probably 100 times via Seamless and always 'substitute steak fries for potato salad' with our dishes. From the seamless menu that clearly means steak fries and cole slaw! Yet every other time we order we get fries with potato salad. Yep, that's DOZENS of orders that were wrong....very frustrating because they are quick with delivery and the food prep is fairly consistent. I'm finally writing a review today because I've just had it with them and maybe also because today the fries weren't cooked through...totally raw in the middle). Sad that my JH relationship had to end this way.
Posted 2 years ago by Dena R.
This review is NOT based on the food because I never received my order. Placed order via Seamless at 12PM and asked for it to be ordered at 1:15 PM. At 1:30, I called the restaurant since no food yet. The woman who answered took a minute or so to even find my order, then exclaimed, "Oh, 1:15 delivery? It will be there soon." I waited until 1:50 and then called back. This time, the manager, Mike, apologized and didn't really know why my food had not shown up. I was super hungry and had waited long enough, so I told him to cancel it. A few minutes later, the delivery guy shows up. I told him I didn't want the food since it had taken so long and to please go back to Mike for an explanation. Won't try this place again, especially since I wasted my 15% promotion code on an order that never came!
Posted 2 years ago by Michael F.
Delivery was super fast. Delivery guy nice. Hot Fudge Sundae was only just OK. Ice cream was wonderful as were the whipped cream & nuts. Hot fudge sauce was gelatinous chocolate flavored lumps. Definitely not hot fudge, unless it's some generic stuff from a jar.
Posted 2 years ago by Jenny E.
Amazing. Ordered here and been to the restaurant several times for breakfast, lunch, and dinner. Never disappoints. Fast delivery too.
Posted 2 years ago by Amy O.
Any time I want a really good burger, I order from Jackson Hole. Nothing else is quite as good.
Posted 2 years ago by Samantha L.
The burgers are great (and rare is rare here, I got one once where the ground beef in the middle was quite literally still cold ground beef). Delivery is quick.
Posted 2 years ago by Paul A.
My food arrived cold. The burger was grey and tasteless, the barbecue sauce tasted like sugary ketchup, and the fries were soggy and lifeless. I wouldn't recommend it.
Posted 2 years ago by Alec L.
I've ordered from this place twice and eat time there was a flavor in the food that was way over done. The first time I ordered a BBQ chicken sandwich that was on a garlic bun but tasted way more like garlic than anything else. The second time I ordered Oatmeal pancakes and it was like eating straight cinnamon and sugar. The menu didn't say anything about cinnamon and sugar and those were the predominant flavors. My apartment smelled like cookies when I opened the container.
Posted 2 years ago by Hilary T.
Rarely does a place so eloquently combine garbage food with good old fashioned not listening to your requests and blatantly lying on their menu. I would recommend you avoid this particular toxic ordering experience, I know I will in the future.
Posted 2 years ago by Valeri K.
Ordered at 1:35 PM it's now 2:54 PM and I have no food. Not going here again, although the manager was nice on the phone when I asked for my money back.
Posted 2 years ago by Bryan N.
Worst guacamole ever. It tasted like pure avocado, with nothing else added, not even seasoning. The Marinated Chicken Panini was ok. It was flavorful but the chicken was dry and overcooked. Steak fries were ok. Will not be ordering from here again.
Posted 2 years ago by Jean-Paul L.
This place is awesome. Their pizza burger is the best thing ever created.
Posted 2 years ago by Gary C.
Not especially concerned or appalled that they'd delivered sweet potato fries with...two staples mixed in with the food. "Okay, I'll tell the cook." Um, at least fake some outrage.
Posted 2 years ago by Joseph C.
Posted 2 years ago by Andrew M.
My supposed 'hot' wings arrived 20 minutes late, were luke-warm, and didn't have ANY hot sauce on them (literally none). They were basically just fried legs/wings. The wings were the only item I had ordered. This is absolutely unacceptable. First time I've ordered from here, will never order from this place again. Would give 0 stars if it were possible.
Posted 2 years ago by Ryan W.
Food arrived fast, but fries and onion rings were soggy and cold, not edible even after microwaving. We threw them away. Burgers, though huge and oozing grease, were hot and tasted pretty good, but not anything special. Don't think we will be ordering from here again.
Posted 3 years ago by James W.
Disgusting. This used to be a great restaurant but the love is gone. Lengthy delivery wait, dry food, nachos that were like a solid brick of hard dry chip/cheese fusion, a guacamole burger that had no guacamole, and mushy fries say it all. Shame on you for ruining such a good reputation.
Posted 3 years ago by Jack D.
Mess up orders sometimes
Posted 3 years ago by Adam V.
Awful. Used to be great. Food quality and delivery accuracy have tanked.
Posted 3 years ago by david b.
Burger was horrible
Posted 3 years ago by jesse c.
odd smelling beef, soggy cold fries..
Posted 3 years ago by Dan L.
Delivery was moderately quick, but burgers were extremely greasy, so much so that the buns were soggy when they arrived. I like that the servings were so large, but the greasiness made it unappealing.
Posted 3 years ago by Margarita A.
Took a long time for my order to come and the burger looked like grey brains when it arrived. The meat seemed to have been steamed (ew) and was overcooked. The burger patty was probably too big, they should focus on taste rather than size! At least the curly fries were good, but I will not be ordering from here again.
Posted 3 years ago by Dana L.
I ordered the apple pie with ice cream and the pie was delivered in ice cream soup. The ice cream was 100% melted! But the apple pie seemed like it would have been tasty served alone. The nachos didn't meet my California standards. The lettuce wasn't fresh and the cheese tasted kinda gross...
Posted 3 years ago by Katie R.
The burgers are very good. One of the best burgers in Murray Hill. I look forward to ordering from here again.
Posted 3 years ago by Tommy M.
Fast and delicious. Ordered the Marinated Portobello Mushroom Omelette four times now, and it's been really great every single time.
Posted 3 years ago by Carrie G.
Been ordering from here for years. Not the great but recently, I had TWO small BONES in my burger. Almost broke a tooth. That is absolutely DISGUSTING. The fat content of these burgers should be banned.
NEVER ordering again.
Posted 3 years ago by Steve K.
Horrible burger took one bite and spit it out, it was soggy, disgusting and smelt weird.
Posted 3 years ago by anwuli o.
Everything arrived hot and on time. Their burgers are humongous and the perfect comfort food after a long day.
Posted 3 years ago by Ciaran B.
Don't do it. The burger was weird tasting and even the salad was bad. How do you mess up caesar salad? Neither burgers nor salads are supposed to have bitter aftertastes. I didn't know that was possible. Also, I wrote a few times that I didn't want them to ring the buzzer because my roommates were asleep and they completely ignored that, buzzed in, and woke up my roommates.
Posted 3 years ago by Rebecca D.
AWFUL-- do not go. Food sucks, management sucks. I waited 45 minutes for a veggie burger that wasn't cooked and tasted like beans threw up on themselves. it took another 45 minutes for them to send me a new one-- and I live 3 blocks away.
Don't go here ever, for any reason.
Posted 3 years ago by Randi B.
Tuna Melt - Good
Onion Rings - Not Good
Posted 3 years ago by Eli E.
best tuna sandwhich
Posted 3 years ago by Paula S.
Decent burger at that time of the evening... I would recommend, as I have visited this place plenty of times and their burgers are one of the best in the city...
Posted 3 years ago by George A.
i have ordered from jackson hole in the past and it was decent and i was craving a burger, but just like most of the other reviews have said the food arrived soggy and over an hour after i placed the order. the mozzarella sticks were hard and room temperature and the fries and onion rings were just mushy. the burger was decent, but over disappointing.
Posted 3 years ago by Kristen O.
really gross - and overly expensive- ordered a quesadilla that seemed old, completely flavorless, and an order of curly fries that had the weirdest smell and taste- absolutely disappointed- waste of $20!
Posted 3 years ago by casey k.
For a place known for burgers... thoroughly disappointing. The burgers were limp, flavorless, falling apart. There wasn't any texture to be found-either from a grill or flattop. the toppings were piled randomly not evenly.
Posted 3 years ago by Brook H.
not sure hwat happened fo these bad orders, everytime i order it comes pretty fast and hot, the portions are giant too!
Posted 3 years ago by Will F.
For the second time in a row, my food was just plain gross. It was cold, soggy, and flavorless. I decided to give them a second chance but when the food came it was terrible AGAIN. I called and spoke with a manager, told him my complaint and his response was "nobody has complained today." I asked for a refund and because he didnt believe me, he had his delivery guy come and pick up the remainder of the disgusting food. Gross food, Gross service, and Gross attitude. Thanks for the refund.
Posted 3 years ago by dorothy p.
awful food and cold to boot!
Posted 3 years ago by Douglas M.
Mozzerella sticks were very dry and tasted as though they had been made a week prior to serving. Cheeseburger was good though.
Posted 3 years ago by Jen D.
Burgers are still as good as they were 10 years ago. A solid choice for a great burger.
Posted 3 years ago by christine b.
Love this place everything is so fresh - I order from here ALL the time!!!
Posted 3 years ago by nancy l.
I have been eating jackson's hole 2 times a week since I was a kid. Never got a bad meal. Could eat here everyday for breakfast lunch and dinner
Posted 3 years ago by Mary F.
Asked for well done fries and they came pathetically cold, soggy & disgusting. Live right around the corner, no reason it should be like this. But, I called them and they resent what I ordered correctly so all good!
Posted 3 years ago by Jill L.
Has potential to be rated higher. Burger is huge and was cooked to order. However, the bun and my fries were extremely soggy. Disappointed about that. Delivery was on schedule for the time noted on Seamless.
Posted 3 years ago by Allison S.
Great burgers. The meat is really good!! I don't put 5 stars because the french fries was overwhelmed fried and the taste was not good if you only feel the oil.
Posted 3 years ago by Carla P.
A very good burger and good value for money. One of my favs in Murray Hill
Posted 3 years ago by Avinash L.
Delivery times are very slow often twice as long as they say. Be prepared to wait.
Posted 3 years ago by Melinda L.
burgers are top 10 in NY and huge.
Nachos are awesome too.
Posted 4 years ago by R N.
delivery disappointment... yet again. we ordered a sundae and asked for hot fudge.... received syrup. what's the point of having the option if the restaurant doesn't pay attention to it??
Posted 4 years ago by Rachel L.
Huge burger, not bad, but makes you feel horrible later for having eaten it. Net net, not worth it.
Posted 4 years ago by kristen s.
it is honestly BEYOND me, how this place is an award winner of any sort. i ordered a medium rare burger, and received a well-done, unseasoned mess that tasted like cardboard. chicken fingers were rubbery, and the only edible part of my meal was the steamed broccoli that i added garlic and red peppers to, and re-cooked myself. i threw everything else away after one bite. this place is a huge disappointment, and a huge waste of money. i will never order from here again.
Posted 4 years ago by Jessica d.
Sandwich bread too small (cheap ingredienbts) , not prepared as requested, iced coffee mostly ice, tasteless weak coffee, careless packing and handling, delivered with 3/4 of the beverage leaked out into the bag soaking contents, overall a poor value and bad experience, they should get it together!
Posted 4 years ago by DAVID A.
Best steak fries ever. Not a huge fan of their burgers though. Fried chicken is a little spicy. Chicken fingers are about average.
Posted 4 years ago by Christina B.
Horrible food. For a place that specializes in burgers, its sadly a joke. The meat has to be frozen and was similar to what you would find in a hospital or high school cafeteria. The bun was unacceptable - completely wet and soggy and basically a disaster. Fries were atrocious. Seriously, don't order here or you will regret it.
Posted 4 years ago by Kevin B.
Everything is just average. I really had high hope for the burgers, but they fall short; no seasoning, overcooked. It's an average Diner that could be much more.
Posted 4 years ago by JAMES H.
Delivery was fast (30 mins), but the burger was unevenly cooked. I ordered a medium rare burger and half of it was well done and the other half was actually raw inside! The cheese was only partially melted and had completely fallen off the burger and was buried under the fries. The bottom bun was soggy, but the top bun was nice and fluffy. The lettuce and tomatoes were very fresh and plentiful. The edible (not raw) portion of the burger tasted good, but I thought a $10 burger would have been prepared better! The waffle fries were nice and crisp and seasoned well. And lots of condiments and napkins were included in the bag.
Posted 4 years ago by J. O.
I ordered a Bronco Chicken Sandwich. The meat was good, but I asked for mayonnaise on the sandwich, there was none, and the alleged "homemade coleslaw" was missing too.
Posted 4 years ago by Dimitri F.
Big burger, was hot, good price
Posted 4 years ago by chris k.
I don't think you can go wrong with Jackson Hole. I've ordered burgers from a lot of the popular places in the Gramercy/Murray Hill area, and I have to say that Jackson Hole is the only place I've never been disappointed with. Tons of food, great price, and great burgers.
Posted 4 years ago by Ashley W.
Nice burgers and the steak fries were also good. However, it was very overpriced.
Posted 4 years ago by Jennifer M.
Very unhappy !!! Very cheap on giving you BBQ sauce for your chicken fingers and on top of that THEY WATER THE SAUCE DOWN. Times hard ??? Are we that stupid ??
Posted 4 years ago by tony l.
Both the tuna melt and the curly fries are out of this world. Delivery is prompt too - and I'm a regular customer.
Posted 4 years ago by Julie B.
No idea how this won an award. Food is well below par.
Posted 4 years ago by Bryan B.
I was surprisingly disappointed with my order this evening...My burger was extremely overcooked, the french fries were squished and there was a piece of paper with the onion rings (needless to say that they were thrown out)...
Posted 4 years ago by Meredith S.
These guys' burgers and sliders ROCK!
Every once in a while, you get that craving for a totally decadent cholesterol bomb (not that this place doesn't serve healthier fare),and this place delivers. The Mexican Potato Skins are highly recommended, but only if you're in the mood...
Posted 4 years ago by Masa M.
Mozzarella sticks were missing cheese and bland. Chicken strips were over fried and tasted tangy
Posted 4 years ago by Barrett C.
Delivery was more than twice the amount of time the quoted. Half my office was hungry and starved long before it got here.
Posted 4 years ago by Sara A.
Did not receive the cole slaw with my order
Posted 4 years ago by Jonathan D.
Paid for Mozzarella sticks. Didn't get them. Food was good though.
Posted 4 years ago by Timothy M.
Food is ok but fast service and lots of options.
Posted 4 years ago by Cynthia L.
I have waited over an hour for my order, I called to see what the hold up was, and they did not even make my food. I cannot believe I spent over $10 on lunch that got ignored. They should be crediting me back the meal.
Posted 4 years ago by Valerie H.
some food items are better than orders for delivery.
Posted 4 years ago by Denise r.
Great Burgers- a little expensive, but worth it.
Posted 4 years ago by Matt S.
Too much chili and not enough cheese
Posted 4 years ago by Karen B.
Very fast delivery, great food options
Posted 4 years ago by kristin R.
delivery was ridiculously late & when I called to inquire the representative on the phone said their deliveries NEVER come within the time stated on Seamless Web. Pick another place!
Posted 5 years ago by Nicole L.
a chicken baldouni sandwich was a way of life. However, the price increase combined with the portion decrease has saddened me. I used to get two meals out of this, now one. It's still good, but for this kind of money....not so sure I'll keep on ordering.
Posted 5 years ago by wendy m.
Hands down GROSS. and i'm not a picky eater. Burger was just straight up nasty and they have thick soggy fries
Posted 5 years ago by Mary K.
delivery took a really long time, I had to call to remind them & it was cold & soggy by the time it arrived.
Posted 5 years ago by Jasmine P.
Amazing, huge burgers, cooked the way you want. Definitely not healthy, but if you want a huge burger, get one from Jackson Hole.
Posted 5 years ago by Ray K.
not the Jackson Hole I remember
Posted 5 years ago by Lenore B.
The wings are a huge disappointment. The nachos are decent but they do grill chicken very well. The fries are soggy when it gets here but we are pretty far from the restaurant. Overall, great diner, a bit expensive, but overall, good place to get salad and sandwiches.
Posted 5 years ago by George C.
Love the blue cheese burger, but soggy buns after long delivery time
Posted 5 years ago by Matthew M.
I love these burgers. There are so many options and the beef is delicious. My orders show up in 15 minutes and the portions are pretty large. I would definitely recommend Jackson Hole, so give it a shot because you will at least have a tasty meal.
Posted 5 years ago by John M.
The veggie burgers are good. Don't try to customize or special order anything - it doesn't go well. If you're ordering straight off the menu, you'll be pleased.
Posted 5 years ago by Nicole S.
messed up the order and had to wait 45mins again for them to bring the right one. the food tasted fine. i wished they had better service tho.
Posted 5 years ago by Phillip F.
I had the Pecan Pie. It was probably the worst pecan pie I have ever had. Way to sweet with a strange after taste.
They get two stars because their whipped cream was AMAZING. They also have decent burgers.
Posted 5 years ago by Aly A.
Delicious for any meal, not just dinner! Try the eggs
Posted 5 years ago by taylor O.
I ordered a bacon cheeseburger on a bun and received it without bacon and on an english muffin. The $5 baked potato was a barely cooked potato with sour cream and butter on the side.
Posted 5 years ago by Janet F.
the best burger me and a co worker ever had
Posted 5 years ago by raymond f.
NOT good at all. They made the wrong order and the bread was burnt and SOGGY! THey were willing to resend new food but I didn't even want free food from THAT place. NOOO thank you!
Posted 5 years ago by Sophia Z.
I got the regular hamburger, and it was just that--a regular hamburger. A bun and a piece of meat, and the bun was kind of softened by the time it got to me. I didn't feel that what I got was worth the money I paid.
Posted 5 years ago by Elizabeth B.
The food there is excellent. There burgers, cheese sticks, and cheese cake WILL never let you down! They have a great variety of food and I am sure that you will enjoy!
Posted 5 years ago by Keila C.
burger was perfectly cooked and onion rings were crispy! Ive ordered from here a bunch of times and its always quick and delicious
Posted 5 years ago by stephanie v.
mmm, mmm, good. The fries were a little soggy by the time they got to us, but I am not sure takeout fries aren't ever soggy when you get them.
Posted 5 years ago by Jessica D.
My burger was overcooked and way too fat. Stay away from this place.
Posted 5 years ago by Paolo F.
best burger for late night gluttony. you can actually feel your heart slow down as you eat there burgers. now that's quality!
Posted 5 years ago by Larry R.
Posted 5 years ago by kunal b.
This food was so overpriced and absolutely DISGUSTING. I literally could not swallow a single bite of the chicken sandwich, it was slimy and tasted awful. I would not suggest anyone order from this overpriced establishment
Posted 5 years ago by Lauren L.
HUGE BURGERS! BEWARE! lol DELICIOUS!
Posted 5 years ago by Daniel M.
Excellent Food! Don't do take out, eat there!
Posted 5 years ago by Jonathan M.
The Rustler Sandwich - Steak was chewy, mostly fat, warm to the touch. Coleslaw & Potato salad were meshed together, so I didn't know which was which. Most of the meal was fairly bland and flavorless. Do not recommend.
Posted 5 years ago by Cameron B.
I was hoping for something good because of the reviews, however, unfortunately The baked potato was under cooked and the tuna melt was bland and pretty dry.
Posted 5 years ago by Richard B.
Wonderful all the way around!!
Posted 6 years ago by Lawrence E.
Their burgers are usually excellent. Today it was lukewarm with a side of cold soggy fries.
Posted 6 years ago by Ross C.
Amazing cheeseburgers (one of the best I've ever had in NYC and I am not quick to say that), very poor fries. Not crispy at all, always soft and soggy when delivered.
Posted 6 years ago by Steven H.
Very average burger and I ordered a $5 fruit cup and got a cup full of olf grapes, what a dumb never again
Posted 6 years ago by Thomas D.
Just good food. Never fails to exceed incredibly high expectations.
Posted 6 years ago by Chris O.
place was horrible. slow service, cold food, bad experience.
Posted 6 years ago by jason g.
Not too expensive, large portions, great fries, tasty sandwiches, but very, very, very prone to errors . . . make your orders explicit!!!!!
Posted 6 years ago by David H.
Burgers are huge and tasty. Said it was going to take 55-70 minutes and got here in 25. We said no tomato and they put tomatoes anyway, but that's easy enough to take off.
Posted 6 years ago by Pat W.
The must unpleasant burger I've had in my entire life - equal parts grease and overcooked, tasteless meat.
Posted 6 years ago by Murray J.
Terrible burgers, often undercooked (Med-Rare does not mean cold and red and raw in the middle), with no seasoning to speak of, on a squooshy bun that is far too delicate to stand up to said burger. Ah, then there is the delivery. My office orders from them once in a while. We've never gotten a delivery in less than an hour and the food always arrives lukewarm at best, with stuff missing. I honestly don't understand why they keep ordering from here. It's pretty much a guaranteed lose/lose.
Posted 6 years ago by robin k.
Forgot half my order and was "too busy" to bring the items they forgot.
Posted 6 years ago by Christopher L.
Food is not terrible, but consistently arrives completely cold, which sucks all the potential tastiness out of if.
Posted 6 years ago by Kristin B.
good burger but the bun wasn't toasted which made it go a bit soggy!
Posted 6 years ago by Victoria C.
The food was horrible!
Posted 6 years ago by Samuel J.
Good burgers, but the wings suck.
Posted 6 years ago by James N.
Posted 6 years ago by Cate G.
only really had the burgers but they were pretty good!
Posted 6 years ago by Jessica L.
I ordered a bacon and cheese omelette and fortunately got a ham, bacon, sausage and cheese omelette. It was a fantastic, delicious surprise, and I will definitely order from Jackson Hole again!
Posted 7 years ago by RYAN R.
I got terribly sick after eating their nachos.
Posted 7 years ago by Robin D.
The burgers here are really big and pretty tasty. That being said, sometimes the bun suffers during transport and arrives in a soggy mess. I find that if you order just the burger and not the combo (fries, onion ring, etc), which are okay--but not fab--the bun is spared the soggy outcome and the burger is much more enjoyable.
Posted 7 years ago by Maria C.
AWFUL! Delivery took an hour, the mozzarella sticks had NO CHEESE inside, the wings were MINIATURE, and the steak sandwich was a DISGUSTING hockey puck of bad meat. I had heard this place was good, but I will never go there or order from there again.
Posted 7 years ago by John S.
Food was ok, not great. Service was slower than promised.
Posted 7 years ago by STEPHANIE L.
Best place to get a great chicken sandwich and their burgers are totally scrumdilly! The delivery for lunch today was UBER fast!
Posted 7 years ago by marcie k.
Terrible food. Burger was overcooked, fries were soggy and they screwed up my order.
Posted 7 years ago by Timothy F.
Slow, greasy and yet not particularly tastey
Posted 7 years ago by Tim K.
ordered a mushroom burger. worst burger i've had in my life.
soggy bun, tasteless patty
Posted 7 years ago by Paul Y.
HORRIBLE DELIVERY SERVICE!! I ORDERED OVER AND HOUR AGO AND IM STILL WAITING....HUNGRY!!! I CALLED AND NO1 SEEMS TO KNOW WHEN MY ORDER LEFT. HORRIBLE, HORRIBLE SERVICE!!!!
Posted 7 years ago by Penny J.
Went to the well one too many times. My burger with guacamole and onion came cold with a disgustingly soggy bottom bun. The other 2 before it were great though. We'll see if i can get past it and order again. Not soon.
Posted 7 years ago by Brook G.
Burgers almost seemed a little too big. Excellent rice pudding. Fries were average.
Posted 7 years ago by Erik L.
Surprisingly great burgers delivered! Order from them frequently. Highly recommed!
Posted 7 years ago by W Matthew W.
the food was sub-par, low quality, highly disappointing. did not finish the meal. was happy to throw it out.
Posted 7 years ago by Matthew G.
outstanding guac, fries, nachos, grilled cheese, and salads time and again.
Posted 7 years ago by Katherine H.
Although the burgers we ordered were good, everything else was bad. All of the sides we got were cold and soggy. Unless you only want burgers, I would not recommend this restaurant.
Posted 7 years ago by Murat B.
Awesome burgers, sides, and especially desserts--believe it or not
Posted 7 years ago by Robert P.
I got the bacon cheeseburger with the add on of steak fries. I was expecting a smaller burger but I got a nice tasty large fat burger with real bacon. The meat of the burger actually tasted like real beef made into a homemade type burger, not your typical flat patty. The fries were not as crispy as I would have hoped but that is a personal preference. For those who like more potato than fried steak fries, you'll be happy. The food came in about 46 min, which is longer than it stated, but they did travel 5 streets and 4 aves and the food was good. I give my stamp of approval.
Posted 7 years ago by Michael V.
Great food. Fast delivery
Posted 7 years ago by Lora T.
Posted 7 years ago by sarah b.
My order arrived over 30 minutes after the estimated maximum time they listed (it took a full hour to get our food). The food was cold and soggy by the time it arrived. I will not order from Jackson Hole again.
Posted 8 years ago by Jennifer L.
Burger is not good!
I ordered the Western burger, which was a giant ball of unflavored meat with a paper thin layer of cheese that I could see more than taste and the "bar b q sauce" was more like bad sweet and sour sauce from a low rate Chinese joint. Maybe you are just supposed to drink at Jackson hole and not order food.
Posted 8 years ago by Alexandria B.
Decent value excellent burgers. it's not health food, but it's meaty. try the soul burger
Posted 8 years ago by Mike R.
Huge portion of tasteless hamburger. Even the toppings didn't help.
Posted 8 years ago by Richard S.
Delivery took 1 1/2 hours and food arrived lukewarm and items in platters were switched...good thing their burgers are decent enough to make up for their shortcomings.
Posted 8 years ago by Theresa V.
Awesome burgers - mediocre fries...
Posted 8 years ago by Kristopher L.
Usually pretty good, but this time the burger was overcooked and they forgot the bacon.
Posted 8 years ago by Matt Z.
Good, not great, burger. Soggy fries. Delivery service was filled with mistakes. Took over one hour. They forgot one of the meals ordered. Of course, they volunteered to send the replacement. Unfortunately, that took ANOTHER hour! Jackson Hole is a NYC institution. However, based on my experience, I think I'll skip delivering from there.
Posted 8 years ago by Pierre K.
Their service is really slow, but their burgers are phenomenal and worth the wait.
Posted 8 years ago by Marcy L.
good food, but they forget the little things that need to come with the order. example ordered french toast but no syrup!
Posted 8 years ago by Ashley A.
Not that impressive. The only thing I like from my order was the baked potato. Veggie Burger was okay but I didn't eat much of it, it fell apart. The orders that were of beef with mushrooms or other toppings were good, or so my guests said so.
Posted 8 years ago by Kevin D.
Best burger I've ever had! Out of this world! - T.Bryant NYC
Posted 9 years ago by Tia B.
My burger was barely cooked. The outside was only slightly browned and the inside was raw. I'm giving two stars only because the delivery person was very nice.
Posted 9 years ago by Karina L.
I got the wings. It was 9 bucks for 12 wings, they were the most disgusting buffalo wings I have ever had. I didn't know that wings could be that small and so poorly prepared.
Posted 9 years ago by Brian M.
surprisingly not good
Posted 9 years ago by Julie E.
What is advertised as a 7 ounce burger is closer to the size of a Christmas ham. A glorious, glorious piece of meat.
Posted 9 years ago by Andy H.
Posted 9 years ago by leia g.
If you order here, order at lunch time to get your dinner on time. Every single time I ordered, I had to call the restaurant and ask them where was my food. Seriously, I am NOT exaggerating here.
Posted 9 years ago by Jerome P.
Best hamburgers I have had in a very long time!!!!
Posted 9 years ago by Luz G.
Only select user reviews are published on Seamless. All user-submitted ratings contribute to Jackson Hole - Third Ave's overall Seamless rating, but we manually screen all reviews and only publish those that are relevant and helpful. Tips for getting your review published »
Jackson Hole restaurants were voted "Best Burger" in the Time Out New York 1997 Eating and Drinking Awards.
Bacon Cheeseburger Deluxe-- Your choice of beef, turkey, or veggie
Tuna Melt-- Freshly made tuna salad with cilantro, mayonnaise, shredded carrots and cucumbers, topped with your choice of melted cheese
Greek Omelette-- Feta cheese, tomatoes, onion, garlic and oregano
Waffles & Pancakes
Bronco Burger Deluxe-- Jackson Hole's famous marinated chicken breast served on a toasted garlic semolina roll with homemade cole slaw
Grilled Chicken Salad-- Our marinated chicken breast on a bed of lettuce with onions, tomatoes and sautéed mushrooms
Not in our delivery zone? Please visit our other Jackson Hole locations around Manhattan:
Jackson Hole – 2nd Ave
1611 2nd Avenue
Jackson Hole (64th Street)
232 East 64th Street
Jackson Hole – Madison
1270 Madison Avenue
Jackson Hole – Columbus Ave
517 Columbus Avenue
Jackson Hole NJ
362 Grand Avenue
Jackson Hole – Astoria
69-35 Astoria Blvd. (Hazen & Astoria Blvd.)
Jackson Hole - Bayside
35-01 Bell Blvd. (35th & Bell Blvd)
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